60-Day Warranty Request

Warranty Department hours are Monday – Friday from 8:30AM to 5:30PM CST.

Electrical, Plumbing, HVAC or Appliance Issues:

For any electrical, plumbing, heat/air (HVAC) or appliance issues, please contact the appropriate vendor directly, as those warranties come from the vendor. You will find their information in your Homeowner's Guide or vendor sticker inside your kitchen cabinet.

 

For All Other Issues:

Please fill out the form below and then press Submit Form. Your request will be forwarded to our Warranty Department. Please allow 7 business days (excluding weekends and holidays) to respond to your request. Please keep a copy of this request for your records. To process your request for warranty work for your new home, please provide us with the following information: 

 

Contact Information

Address*
Primary Contact*
Phone Type*
Secondary Contact
Phone Type

Service Requests

Additional Service Requests

If you have additional requests, please describe them in the text box below, or attach a document with the additional information.

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Additional Messages/Information

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Submission Agreement

AGREEMENT*
By submitting this request for warranty service, I am agreeing to be available during the 7 to 10 days from initial contact with the field warranty technician for warranty work to be scheduled and completed. If I am unable to provide availability during the days required to complete the work, I will need to wait to submit this request for warranty service; however, the request must be submitted within the parameters of my Brightland Homes, Ltd. Limited Warranty. Entry to the home must be provided during normal working hours of Monday through Friday, 8:00 AM to Noon or 1:00 PM to 5:00 PM.
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